Frequently Asked Questions
General
No, alcohol is prohibited at the ViVa! Vienna! Festival
Dogs and other pets are HIGHLY DISCOURAGED but are not prohibited. The festival grounds will be very crowded and not comfortable for animals. All dogs must be on leash at all times.
Any lost and found items are held at the Information Booth beside the Freeman House. Please email info@vivavienna.org up to two weeks after the show to inquire if an item has been turned in.
NO, there is no admission charge to the festival grounds.
Viva! Vienna! is held rain or shine. In the rare event of severe weather, the festival rides may close temporarily and then re-open. Umbrellas, ponchos etc. are good to have on hand.
The rides ticket booth accepts MasterCard, Visa and Amex. Individual booth vendors have their own policies on accepting credit cards.
Yes, Navy Federal Credit Union will have an ATM for your convenience in front of the Freeman House on Church Street.
The festival is organized by The Rotary Club of Vienna, a non-profit organization. Learn more about us at
www.viennarotary.org/
The best way to reach us is e-mail at info@vivavienna.org. See the
Contact Us page for other, slower ways to reach us.
Directions/Parking/Shuttle Services
Vendors
10 ft x 10 ft (a booth is defined as marking on the pavement, i.e. no tent or table provided)
No, electricity is not provided.
Yes there are some restrictions. Our rules prohibit anything to be sold that shoots a projectile of any sort (soft or hard, short or long distance, no projectiles). No live animals can be sold. No food for consumption at the festival can be sold or given away, including samples, unless you are specifically a food vendor (booth rates are higher for food vendors). E-mail us (info@vivavienna.org) if you have any questions about your items.
No, we only provide the space. However, you can rent your tent and tables from Brooke Rental Center (703-938-4807). Your tent and tables can be set up for you before you arrive.
There are several hotels and motels in the area. The closest motel is Vienna Wolftrap Motel (703-281-2330)
No, we do not issue refunds or rain checks
You receive a refund minus a $50.00 processing fee if you cancel before April 1. No refunds after April 1.
Yes, we provide private overnight security on Saturday and Sunday nights and the Vienna Police and Fire Rescue provide presence during the entire festival. We encourage you not to leave cash or valuables. ViVa! Vienna! is not responsible for any lost, damaged, or stolen articles.
It depends on your booth space location. You will receive an e-mail to confirm your booth space assignment with check-in time and set-up procedures when your registration is confirmed. It is important that you check-in at the assigned time.
No, not during the festival.
No, we invite all artists, resellers, service providers, political, religious, cultural, civic and community organizations to participate in ViVa! Vienna! festival.
No, approved materials can only be distributed inside your booth
Only one vehicle per vendor, at a time, will be allowed into the festival grounds during set up. After the set up is completed, you may be able to bring another vehicle. You are required to unload your vehicle and then immediately drive your vehicle out of the festival grounds to park, to then return on foot to set up your booth. Vendors are requested to show up at different times in order to keep the traffic moving and allow each vendor access to their space in a timely fashion in order to set up.
Vendors will be directed to designated parking areas after they unload. For visitors please see our
Parking & Shuttle Services page.
When you register online, your credit card will be charged. If there is a problem, Viva! Vienna! will contact you directly. Viva! Vienna! reviews all applications and will make a final determination of your application within one week. If for some reason your application is denied, Viva! Vienna! will give you a full refund. Cancellation fees may apply. Once booth assignments are made, you will receive an email from Viva! Vienna! notifying you of your booth number and additional vendor information. You can also
Log In to the Vendors area of the web site to see the status of your application and booth assignment.
We send out four mailers throughout the year in order to remind vendors to register. We send the mailer to everyone on our mailing list. We ask you to ignore the mailer or pass it on to a friend if you have already registered.
No, we cannot grant exclusivity. Based on legal advice we cannot decline a vendor’s registration due to what they are selling or offering unless it is a prohibited item.
Registrations are accepted at the information Booth beside the Freeman House beginning on Memmorial Day or you can register online at our
Vendor page.
Yes, vendors are able to be assigned the same booth in the following festival if they register and pay for the booth space by June 30th.
The best way to reach us is e-mail at info@vivavienna.org. See the
Contact Us page for other, slower ways to reach us.
Church Street Merchants
Church Street merchants may register for one vendor booth space without charge for the 2012 festival, but we cannot guarantee that the booth space will be directly in front of their business. To request a booth space the Church Street merchant should
apply for a booth and select "Church Street merchant" as vendor type. We will attempt to assign a booth space as near the merchant's place of business as possible. However the merchant must agree to use the booth space for sale of their products or services and must agree to staff their booth during festival exhibit hours. Beginning with the 2013 festival, Church Street merchants will be charged a nominal fee for their booth space.
We cannot guarantee that there will be an opening in front of each Church Street merchant requesting booth space. We try to place frequent openings to allow access to the sidewalk so that attendees can easily reach businesses that might be open for business on Sunday and holiday Monday (Memorial Day) of the festival.
The Fairfax County Fire Marshall directed that the booths be moved to the edge of the street as a safety measure. The Marshall wanted to be sure that fire trucks and/or ambulances could easily use Church Street if needed.
The festival staff only block off Church Street on Sunday and Monday, and cars are not allowed on the street, so a "No Parking" sign would not apply to customers in cars.
The best way to reach us is e-mail at info@vivavienna.org. See the
Contact Us page for other, slower ways to reach us.